Historically Tidewater Sandals have run small, however we have made efforts to adjust our fit to align with standard sizing. Please order your true size. If you are a half size or have a wide foot, we recommend sizing up.
Please note, due to the handmade nature of our product and differences between materials, some styles may fit slightly snugger at first. Rest assured, they will loosen up to become a perfect fit as your foot molds to the our proprietary EVA footbed.
We recommend spot treating any fabric stains using a gentle stain remover and hand washing your Tidewaters in the sink with dish soap and warm water to keep them looking their best.
Our products are designed in Winston Salem, NC where we are headquartered and produced in China and Vietnam.
Orders typically ship from our warehouse in Winston Salem, NC within 72 hours. If your order is placed during a holiday period it may take a day or two longer. We appreciate your patience.
Be sure to have your order number and email address you used during check out to track your order. Visit our order tracking page.
Get in touch
We love hearing from you but we are a small team. It may take 24-48 hours to respond to your note. You can reach us at firstname.lastname@example.org